Defcon is my go-to airsoft store—great gear, great prices, and top-notch service. Dave is always super helpful, offering expert advice and recommendations. Whether it's picking the right gun or upgrades, he knows his stuff! Highly recommend Defcon for all airsoft needs. 🔥💯
AkashBhambra
27 February 2025
Absolutely incredible customer service from these. Dave was wonderful and was very quick to resolve a minor issue I had with my online order.
Delivery was also swift and the products are well packaged so there’s no worries about anything arriving damaged.
Super chuffed with what I’ve received from Defcon.
Thank you so much!
Jack Downing
12 December 2024
Spoke to Dave about getting some of my equipment serviced and you couldn't ask for better service, i got a call once it was all ready and he was happy to answer any questions! Awesome service!
Ben Greaves
14 October 2024
Absolutely top top service from staff at defcon airsoft very accommodating and professional would 100% recommend to anyone wanting airsoft kit the best in the uk
joe saunders
2 October 2024
Great customer service
big shout out to Dave in customer service. had a shipping issue which he rectified almost immediately. super happy with the pistol and the service. only complaint is they arent local enough i could visit the shop and take them a box of chocolates LOL. been using them since started airsoft and will continue to do so. great company.
william fullerton
11 September 2024
TL;DR New to Airsoft, were so helpful in advising me to figure out what I wanted. Excellent service and good pricing!
I'm a complete newbie to Airsoft but have always had an interest in obtaining an Airsoft gas pistol. After finally having enough money I went searching and was completely swamped. I decided I needed to speak to someone in person to determine where I would get the most out of my money.
I went to Defcon and came away a very happy customer with a brand spanking new Two tone Glock. The two staff (Tom and another gent whose name escapes me, apologies) who served me were incredibly helpful. They let me peruse their cabinet and handle any pistol I wanted to look at, getting a feeling for each one and honing in on what would suit me. I did take up a good chunk of their time, maybe an hour perusing and debating til I landed on one I wanted. They were honest, not pushy and answered all my questions. They also said if I had any issues or more questions about my gun to get in contact or nip round again, even if just for a chat.
I cannot recommend them enough and will more than likely be going back!
VideoDroid
10 September 2024
Service and communication is spot on, can't fault them in the slightest. Highly reccomend.
Adam LAKE
5 September 2024
By far the best Airsoft shop I have used to date. The staff are very helpful, friendly and talk to you like they are genuinely interested.
Mad Maxx
27 August 2024
This review is for Earl Johns in the Defcon Airsoft Technical Department.
Earl has shown great skill, knowledge and craftsmanship. He approaches every problem with the kind of attitude that gets things done.
What a superb gent.